Privacy Policy
3409Tech Ventures Pvt. Ltd. (TOPLABSBAZAAR.COM)
This Privacy Policy describes how 3409Tech Ventures Pvt. Ltd. under the brand name TOPLABSBAZAAR.COM collects, uses, processes and protects your personal information when you use our website and mobile application.
By accessing or using TOPLABSBAZAAR.COM, you agree to the terms of this Privacy Policy.
1. Why This Privacy Policy?
This Privacy Policy is published in compliance with:
- Section 43A of the Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Information Technology (Intermediaries Guidelines) Rules, 2011
2. Information We Collect
We may collect the following information:
- Contact details (Name, Email, Phone Number)
- Demographic details (Gender, Date of Birth, PIN Code)
- Appointment history and service usage data
- Health-related information and medical records (with consent)
- Financial details for payment processing
- IP address, browser type, device information
3. Use of Information
We use your information to:
- Provide appointment booking and lab services
- Improve website functionality and user experience
- Send service updates and important notifications
- Conduct research and analytics (in anonymized form)
- Comply with legal obligations
4. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Partner laboratories and healthcare providers
- Payment processors
- Service providers assisting in operations
- Authorities if required by law
5. Cookies & Analytics
We use cookies and analytics tools to improve performance and user experience. Cookies do not store sensitive personal information. You may disable cookies via browser settings.
6. Data Security
We implement reasonable security practices including technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
7. Account Deletion & Data Retention
You may request account deletion by contacting us. We retain information as required by law or for legitimate business purposes. Anonymized data may be retained for analytics.
8. Children's Privacy
Our services are not intended for minors. Parents and guardians are encouraged to supervise online activities of children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Information
Grievance Officer: Mrs. Santoshi Sawant
Email: contact@toplabsbazaar.com
Support Email: support@toplabsbazaar.com
